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Afra Begum
Al-Jubail Colony, Falaknuma, 500053 Hyderabad, Telangana, India.
afraahmed36511@gmail.com
9550382028
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| OBJECTIVE |
An independent,enthusiastic and detail-oriented professional with an experience in Business Analysis and Support, Training & Development and Corporate Relationship across the IT sector. |
EDUCATION
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Saanvi Degree College For Women , Hyderabad
Bachelor of Commerce(Computer application) Marks:9.2% |
Higher Secondary Education |
Sri Gayatri Junior College For Girls , state board of telangana
Commerce economics civics (CEC) Marks:94% |
Secondary Education |
St. Mark's Boys Town High School , state
Marks: 8.0% |
EXPERIENCE
July 2021 - July 2022 |
Cognizant, Hyderabad
Process executive
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Roles and Responsibilities:
Catching Abuse/Spam from the businesses listed on Maps.
Completing the given target while maintaining all the parameters as
per the company policies.
Handling the team in the absence of the Team Lead.
Addressing any questions or queries promptly and politely.
Monitoring staff and operations, and drawing up strategies to
improve efficiency.
Ensuring production processes adhere to safety and quality
regulations.
Creating production process reports and teammates' monthly
reports.
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SKILLS
Software Knowledge
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- Data Analysis ,
Financial Accounting ,
Effective Communication ,
Tax Accounting,
problem solving,
flexible ,
Attention to detail,
Technical Skills:
Microsoft Office,
Word,
Excel,
PowerPoint,
basic knowledge of Tally Erp9,
Google Workspace (G-Suite):
Forms,
Sheets,
Docs,
Slides.
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| Languages |
- English,Urdu,Telugu,Hindi
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| Marital Status |
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| Date Of Birth |
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| Hobbies |
- Basketball, Music, Drawing, Photography
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