Job Details

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Job Description

Job Description:

Responsibilities

●        Triage, investigate, resolve issues and close tickets submitted through Helpdesk working with cross-functional teams, including Sales, Finance, and BI teams to ensure timely and accurate reporting of attainment.

●        Perform participant audit in Callidus to ensure Participant Data matches Workday accurately. 

●        Participate in UAT during the year to ensure systems are configured based on Sales Credit rules.

●        Perform Attainment/Achievement and Payout audits to ensure Sales Participant is receiving sales attainment as intended based on Sales Crediting Rules, Comp System configuration on bonus calculation is accurate and policies are being applied as per General Terms and Conditions.  

●        Technical support for internal workflow applications and sales tools (e.g., Salesforce, PLX, etc.) and ad-hoc analytics requests.

●        Troubleshoot, escalate and respond to support requests within

●        Calculate the attainment at the end of every quarter and submit it to payroll.

 

Minimum Qualifications (MQs)

●        BA/BS or equivalent degree in Business, Finance, Economics, Statistics or data related field.

●        Upto 2 years experience in Sales compensation administration, particularly with hands-on experience on comp tools (Anaplan, Callidus/SAP, OIC, Xactly, Salesforce).

●        Experience with CRM tools and case management.

●        Must have experience in Payroll helpdesk or Comp & Benefits department or Finance & Accounting , HR Shared Services with Comp & Benefit background from a Captive unit for instance (Barclays, Amex, TCS, Infosys, Wipro, GE)

●        Open to work in 24 * 7 shifts & on call rotation

 

 

Preferred Qualifications (PQs)

●        Knowledge of Google Workspace, preferred Google sheets.

●        Strong attention to detail.

●        Ability to effectively communicate and influence at sales executive level.

●        Strong analytical and modeling skills; experience in working with large datasets.

●        Ability to self-direct work in a dynamic, fast paced environment.

●        Ability to work in a deadline driven environment, work cross functionally with various teams and multi-task.

●        Ability to work independently and be resourceful in ambiguous situations

●        Experience creating SQL scripts to extract quantitative data.

 

 

Team Converse

KeySkills

Anaplan,Callidus,Google Workspace,OIC,Sales Compensation,Salesforce,SAP,Xactly